Expert-level IT support
Why Choose Us
Businesses of all sizes should have access to enterprise-level IT support
In today’s business environment, one of the most important ways to be profitable is to take advantage of opportunities in the marketplace as soon as they appear.
However, if you’re like the majority of small- to medium-sized businesses, it’s likely that your IT infrastructure is holding you back from capitalizing on these opportunities.
The problems
Here are some of the common IT infrastructure problems:
- Slow network
- Workstation hardware failures
- Internet outages
- Software issues
- Server hardware failures
- Bad backup technology that stops you from recovering critical data your business needs to operate
If any one of these things should happen, do you have a plan to recover quickly without major downtime?
What usually happens
When disaster strikes, most SMBs have no IT support they can call to help fix their technology issues. They usually rely on one of three methods:
- Use the warranty services of big box stores
- Call someone they know that knows a little about computers
- Google it themselves for a DIY attempt
The reason for this ineffective response is because most SMBs can’t afford to hire a full-time computer/networking expert, or the person they have in-house is only a computer generalist.
That’s where Padlock Technologies can help
We provide small- to medium-sized businesses the same IT support that big enterprises enjoy, but at a fraction of the cost. Here are some of the reasons why you should hire us for your IT support:
When you hire us, you’re not hiring someone with limited experience in the field. Our consultants have worked in various enterprise-level, mid to senior IT support roles, so they can diagnose and fix issues quickly, effectively, and without bringing down your entire network.
We believe in a proactive approach to IT support instead of a reactive model. As our client, your computer systems and devices will be monitored for any potential issues; any found will be resolved before resulting in downtime.
Technology is changing everyday and there is no way a business owner can keep up with it. You need to focus on your primary business functions, not IT. For this reason alone, 90% of SMBs are running on old unpatched software. All our consultants are updated on the latest best practices to support your network infrastructure, so by partnering with Padlock Technologies, you maintain access to the most up-to-date solutions.
Are you prepared for any disaster? 87% of small- to medium-sized businesses can’t recover lost critical business data because they are depending on old, tape-style backup systems. If your business is currently depending on tape backup, you are one step away from a complete disaster. When you sign up with us, we set up a next-gen business continuity system that backs up all your critical data locally and offsite as an extra layer of protection.
If something goes wrong, you have to contact all your vendors, be put on hold for 30-45 minutes, try and explain what the issue is, try and understand what the vendor is telling you you need to do, and implement it. We take that entire process off your hands. All you have to do is call us about the problem and we’ll take care of the rest.