No business ever gets very far without a steady stream of customers. They are your primary source of revenue, so taking care of your relationships with them must be your highest priority. To effectively foster customer relationships, your business should leverage customer relationship management (CRM) systems.

With the prevalence of cyberattacks on companies of all sizes these days, businesses cannot afford to relegate cybersecurity to the bottom of their budget priorities. When it comes to cybersecurity, even small businesses should partner with a managed IT services provider (MSP). Here’s why it's crucial to partner with an MSP that can implement robust cybersecurity solutions for your business.

Today, many businesses rely on servers for their day-to-day operations. If your servers are hosted locally, you should be aware that proper temperature control plays a vital role in keeping them running smoothly. Knowing how to properly cool your servers can help minimize the risk of crashes, which can cause downtime.

The shift to remote work has not been easy, especially for IT administrators. After all, they’re in charge of supervising and securing workflows, devices, and software to ensure optimal user experience and to keep cyberthreats at bay. They are also expected to deploy IT solutions that are within budget so that costs don’t run amuck.

Cloud solutions today are more secure, flexible, and cost-effective than ever before, which is why they have become indispensable for many small- and medium-sized businesses (SMBs). And thanks to hybrid cloud solutions, SMBs have access to even more agile computing resources.

If your managed IT services provider has been using the same business continuity plan (BCP) for years, your organization may be in trouble. BCPs should continuously be updated so you avoid overlooking or underestimating certain issues. Not updating your BCP is just one mistake that can harm your business.

It is good to have an IT team and/or a third-party partner like a managed services provider (MSP) that helps keep your company protected against cyberthreats. It is even better to have all stakeholders be involved in preventing data breaches. Here’s how everyone can be proactive when it comes to cybersecurity.

Have you been feeling some discomfort in your mouse-clicking hand lately? Have you been using that mouse for several years now? If you have, then it’s time to consider a computer mouse upgrade. Your mouse should allow you to work safely with ease and efficiency.

Over the years, Microsoft has built a reputation as a provider of powerful and intuitive tools that enhance efficiency and productivity. The company is also continuously taking steps to protect their users from today’s top cyberthreats. A great example of this is Microsoft 365, which is well equipped to combat phishing scams.

Small- and medium-sized businesses (SMBs) are often tempted to relegate their search engine optimization (SEO) analyses to the free reports offered by online platforms like WordPress and Google Analytics. Unfortunately, those reports rarely provide the details you need to improve your SEO. One of the things they tend to glaze over is image optimization.